Privacy Policy

Introduction

Welcome to Pigeon M (the "Company"). We appreciate your trust in us and are committed to safeguarding your privacy. This Privacy Policy aims to provide a comprehensive overview of how we collect, use, disclose, and protect your personal information when you engage with our website and utilize our services. By accessing our website and availing our services, you consent to the practices described in this Privacy Policy.

Information We Collect

a. Personal Information: When you sign up for our services, we may collect personal information such as your name, physical address, phone number, email address, and payment information. This information is crucial for establishing and maintaining your account, ensuring uninterrupted services, and assisting with any inquiries or concerns you may have.

b. Usage Information: We gather details about how you use our services, including your browsing history, device-specific information (e.g., device type, operating system), IP address, and session information. This data helps us analyze service usage patterns, address technical issues, enhance security, and continuously improve the quality of our services.

How We Use Your Information

a. To Provide Services: Your personal information is primarily used to provide, manage, and enhance our services. This includes setting up your account, processing payments, and ensuring the smooth functioning of your internet connection. We may also use your information to respond to your inquiries and address any service-related concerns.

b. To Communicate: We may send you service-related emails to keep you informed about maintenance, service upgrades, or any important notices. Additionally, you may receive marketing communications and promotional offers that are designed to enhance your experience with us. You have the option to opt out of marketing communications at any time.

c. To Analyze and Improve: We continuously analyze aggregated usage data to improve our services. This data helps us identify trends, optimize our infrastructure, troubleshoot issues, and maintain a high level of service quality and security.

Information Sharing

We take your privacy seriously and only share your information in the following circumstances:

a. Service Providers: To offer our services effectively, we may share your information with third-party service providers. These providers assist us with technical support, network maintenance, and billing, ensuring a seamless service experience for you.

b. Legal Requirements: We may be required to disclose your information by law, government authorities, or when it is necessary to protect our rights, safety, or the safety of others.

Your Choices

We respect your right to control your personal information. You can access, correct, or request the deletion of your personal information. If you prefer not to receive marketing communications, you can easily opt out by following the instructions in our emails or by contacting our customer support team.

Security

Your privacy and security are paramount to us. We implement reasonable and industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. We continually monitor and update our security protocols to stay ahead of emerging threats.

Links to Third-Party Websites

Our website may contain links to third-party websites. Please be aware that our Privacy Policy does not extend to these external sites. We encourage you to review their privacy policies and practices independently to ensure that your personal information remains secure.

Changes to this Policy

To stay current with evolving privacy standards and user needs, we may update this Privacy Policy periodically. Any changes will be promptly posted on our website, so we recommend checking this page regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please do not hesitate to contact us at [email protected]. We are here to assist you and provide the necessary support.